More Information
- Address Stone Wood Hotels & Resorts North Goa
- Total Years of Experience 0-5
- Qualification 12th Pass
- Working Hours 0
Guest Relations Executive – GRE (Female)
Responsibilities
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Welcome and assist guests during check-in and check-out.
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Handle guest queries, requests, and complaints promptly.
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Ensure guest satisfaction and enhance overall customer experience.
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Coordinate with housekeeping, front office, and other departments.
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Maintain proper guest records and assist in upselling resort services.
Requirements
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Bachelor’s degree/diploma in Hospitality or related field.
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2–4 years of experience as a Guest Relations Executive/Front Office.
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Pleasant personality with excellent communication and interpersonal skills.
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Strong problem-solving abilities and customer service orientation.
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Proficiency in English; knowledge of local languages preferred.