More Information
- Address Gera Imperium Grand,Patto Panjim - Goa
- Salary Offers 30,000/- - 35,000/-
- Total Years of Experience 0-5
- Qualification Graduate
- Working Hours 9
- Shift Timing 4 pm to 12 am
We are seeking a talented and dynamic individual to join our team as a Tech Support Engineer. If you have a passion for technology, excellent communication skills, and a knack for problem-solving, we want to hear from you!
Key Responsibilities:
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Provide top-notch technical support to our clients, ensuring prompt and effective resolution of issues.
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Collaborate with cross-functional teams to troubleshoot and resolve complex technical problems.
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Engage in proactive communication with clients, keeping them informed about the status of their inquiries.
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Contribute to the improvement of support processes and documentation.
Work Timing:
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UK Shifts
Requirements:
- Strong Hardware & Networking knowledge.
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Strong command of the English language (both written and verbal).
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Technical proficiency in troubleshooting hardware and software issues.
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Exceptional sales and negotiation skills.
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Ability to thrive in a fast-paced environment.
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Excellent interpersonal skills and a customer-centric approach.
Qualifications:
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Bachelor’s degree in a relevant field.
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Prior experience in technical support or a related role.
